Do you offer educational pricing? #

Individual Licenses—We do offer a 50% educational discounts on the regular price of our products to students and teachers. If you wish to benefit from this discount, send a message to sales@applied-acoustics.com with your choice of product(s) and the name of your institution and we will send you an invoice by email for payment by Paypal or credit card.

Site licenses—We do offer multi-seat site licenses for educational institutions. For more information on please contact sales@applied-acoustics.com.

Are upgrade paths available for the different products and bundles? #

Yes, there are upgrade paths from previous versions of the programs to the current versions, from Session versions to Professional versions, and from the Session and Professional Series products to our bundles.

All upgrades are available from the Upgrades and Offers section of your account. The different upgrade options offered to you will depend on the products you already have.

Can I purchase a product on my phone or tablet and install it later on a computer? #

Yes. Following your purchase, you will receive an email with a link from which you can download and install the products at any time from any computer. If you already have an account on our user portal, your new license will automatically be added to your account. You can then log in to your account at any time and download the installer on your computer

What type of copy protection does AAS use? #

All AAS instruments use a proprietary copy protection based on a challenge/response mechanism. All installers downloaded from your account include your license information and will take care of the authorization automatically if your music computer is online.

Can I authorize a product on a computer which is offline? #

Yes. The authorization procedure’s onscreen instructions cover this situation. To complete the process you’ll need to visit the Unlock page from another device connected to the internet or reach us via support@applied-acoustics.com.

On how many computers can I install the programs? #

Personal use—if you are using the products for personal use, you can install them on multiple computers as long as they belong to you. In other words, your license is valid for all computers which belong to you.

Professional use—If you are using the products for commercial purpose or using them in a multi-user environment such as a studio or school, you can install them on one computer. In other words, you will need one license for each computer on which the products are used. You can nevertheless transfer the license to a new computer if you replace a computer for example.

Can I use the sounds from the program libraries and sound packs in commercial production? #

Yes, all the sounds from our factory libraries and sound packs are royalty-free so you can use them in commercial productions.

Can I return a product that I have purchased? #

Yes, we offer a 30-day money-back guarantee on all orders carried out on our web store—no question asked. If you want to return a product, send a message to sales@applied-acoustics.com with your order ID.

If you purchased one of our products from another retailer, we will not be able to offer you a refund. Please contact your retailer for information on its return policy.

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